Privacy Policy

Last Updated: July 7, 2025

Introduction

Welcome to Content360 ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Content360 platform and related services.

Please read this policy carefully. If you do not agree with its terms, please do not access our platform.

Information We Collect
We may collect the following types of information from and about users of our platform:

Personal Information:

Name and contact details (e.g., email address, phone number)

Billing and payment information

Account credentials for connected social media platforms

User-generated content you create, upload, or store on the platform

Non-Personal Information:

Usage data (e.g., how you interact with the platform)

Device and browser information (e.g., IP address, device type)

Cookies and similar tracking technologies

How We Use Your Information
We use the information we collect to:

Provide, operate, and improve the Content360 platform

Process initial and recurring subscription payments

Manage your account and subscription preferences

Distribute your content to connected social media platforms

Communicate with you regarding product updates, support, and promotional offers

Analyze user behavior to improve platform performance

Comply with legal and regulatory obligations

Third-Party Access to Your Information

To provide our content distribution features, Content360 may require access to your connected social media accounts. We access only what is necessary to publish or schedule content on your behalf, in accordance with each platform's terms of service. We do not access private messages, contact lists, or follower data unless you explicitly authorize it.

You may revoke our access to your social media accounts at any time through your platform settings.

We may also share your information with:

Payment processors (e.g., Stripe) to handle subscription billing securely

Service providers who perform technical, operational, or support tasks on our behalf

Professional advisors (e.g., lawyers, accountants)

In response to legal process or government requests

In connection with a merger, acquisition, or sale of assets

Payment Processing
We use trusted third-party payment processors (such as Stripe) to collect and process subscription payments. Your payment details are securely stored and encrypted by these processors. We do not store full credit card numbers or sensitive payment data on our servers.

Data Security
We implement appropriate technical and organizational safeguards to protect your personal information. However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security of your data.

Your Rights
Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you

Correct inaccurate or outdated information

Request deletion of your data

Restrict or object to how we process your data

Receive a copy of your data (data portability)

Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]

Children’s Privacy
Our platform is not intended for use by children under 16 years of age. We do not knowingly collect personal information from anyone under 16. If you believe your child has provided us with personal data, please contact us immediately.

Retention of Your Information
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain billing and subscription-related data for a longer period as required by law, tax obligations, or contractual necessity.

Cookie Policy
We use cookies and similar technologies to enhance your experience, improve functionality, and analyze usage. You may set your browser to refuse cookies, but some features of the platform may not function properly.

California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and opt out of the sale of your personal data. To exercise these rights, contact us at [email protected]

International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws. We take appropriate steps to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If material changes are made, we will notify you by updating the "Last Updated" date and, where appropriate, providing notice via email or on our platform.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: [email protected]